Grenadierslaan 65 - B-9890 Gavere Belgium
Bank: BE 09 3900 6741 5257 BIC: BBRUBEBB
BTW/VAT: BE 0865907518
Payment provider: Mollie
Two years 'dropoff to local postoffice & return' hardware warranty. VAT-free delivery for EU companies with VAT number possible (-21%).
Transport Lead times : Belgium-Netherlands: 24h - Europe(incl Suisse&Norway): 48h - World: depends on country.
We are a certified OEM installer of Ubuntu/linux-mint + derivatives and Manjaro
Due to the nature of the customized products it is not possible to return the products according Art. 80 §4, 2 ° Act. Each sale-purchase is final and not subject to any reflection period. However, we can re-install or replace the software on the computer with our return transport service after approval.
Any computer or notebook has two-year limited hardware warranty. Hardware failures must first be notified. After approval of the RMA the customer will be sent a postal transport sticker so that the customer can return the goods at the local post office (free).
There is unlimited software help after sale through our helpdesk.
A remote help system is also available to take over the computer if necessary.
Our free software notebooks are "designed for privacy by default"
At first start-up you do not have to turn off privacy settings that are turned on as standard with Windows.
With our site blocker you can block sites, such as facebook, in & out, so that no cookies can be installed or data can be collected with, for example, the facebook pixel (also not facebook members are followed)
For orders placed with a guest account, no customer data is stored in our webshop. For orders placed as a customer (where customer is created), customer data is stored in our webshop for future orders. These are completely removed on simple request.